Privacy Policy

Last Updated: June 8, 2025

Bay Laurel Solutions (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at baylaurelsolutions.com (“Site”) and use our services (“Service”).

Please read this policy carefully to understand your rights and how we treat your information.

1. Information We Collect

We collect information only when you provide it to us voluntarily, such as when you fill out a contact form, request a quote, or purchase a service.

Personal Information

Personal Information is data that can identify you as an individual, including:

Name
Email address
Phone number
Payment details (when making a purchase)
Messages or inquiries you submit through the Site

Non-Personal Information

Non-Personal Information is data that cannot identify you personally, including:

Browser type and version
Device information
Referring/exit pages
Click data and interaction patterns on the Site
IP address (used in aggregated form)

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site.

Google Analytics

We use Google Analytics, a service provided by Google, Inc. (“Google”), to collect information about how visitors use our Site. Google Analytics uses cookies (small data files stored on your device) to collect data such as your IP address, browser type, pages visited, time spent on pages, and referring URLs.

This data helps us understand user behavior and improve our Site. Google processes this information according to its own Privacy Policy, which you can review here: Google Privacy Policy .

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

We use your information to:

Respond to your questions and requests
Process payments and manage your orders
Send you important updates about our Service or your account
Provide customer support
Send promotional emails, which you can opt out of at any time (see Section 7)

We do not sell or rent your Personal Information to third parties.

4. Sharing Your Information

We may share your information only in the following ways:

With trusted service providers who perform functions on our behalf (such as email hosting, payment processing, or customer support). These providers must follow our privacy policies and use your information only to perform these services.
If required by law, legal process, or to protect rights, property, or safety.
In the event of a business transfer, merger, or sale, your Personal Information may be transferred as part of the transaction. We will notify you if this occurs.

5. Children’s Privacy

Our Site and Service are not directed to children under 13 years old. We do not knowingly collect Personal Information from children under 13. If you believe we have collected information from a child under 13 without parental consent, please contact us immediately at hi@baylaurelsolutions.com. We will delete such information promptly.

6. Security of Your Information

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

However, no method of transmission or storage is completely secure. By using our Service, you acknowledge these risks.

7. Your Rights and Choices

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to request disclosure of Personal Information we have collected about you.
The right to request deletion of your Personal Information, subject to certain exceptions.
The right to opt-out of the sale of your Personal Information (we do not sell your information, but this right is included for completeness).
The right not to be discriminated against for exercising your CCPA rights.

To make a request under CCPA, please contact us at hi@baylaurelsolutions.com.

Marketing Communications

You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in the emails or by contacting hi@baylaurelsolutions.com. Please note that you will still receive administrative or transactional emails related to your account or Service.

8. Links to Other Websites

Our Site may contain links to other websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before submitting any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Significant changes will be posted on this page and, where appropriate, notified via email. Please review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

hi@baylaurelsolutions.com
Bay Laurel Solutions
San Francisco, CA